Introduction
FAQs: Intune Company Portal
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Before you start:
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The steps in this guide should be completed from your Windows 10 device, not from a computer.
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This process will work best using 3G or 4G, please do not use UAL-WiFi.
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If your device is new and you're setting it up for the first time, go to step 5.
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If your device isn't new, start the instructions at step 2.
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Start the instructions here if your device isn't new. (For new devices, go to step 5.)
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From your device, go to Settings.
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Tap Accounts, then Access work or school.
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You will see the Access work or school screen.
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If your account isn't listed here, tap the Connect button.
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If your account is already listed here, go to step 8.
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You will see the Set up a work or education account screen. Type in your University email address.
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You'l be directed to a UAL sign in page. Type your UAL username and password then tap Login.
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You'll see a confirmation screen once your account has been added. Tap Done.
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You will be directed back to the Access work or school page where you should see your UAL account is listed.
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Now go to step 8 to download the Company Portal app.
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If your device is new, start the instructions here.
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You can enrol your device as soon as it starts up for the first time. Tap Set up for work.
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Tap Search, and type Company Portal .
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From the list of results, select Company Portal and tap Install.
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Open the app. Press Set up for work.
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This is a standard message - don't worry! Click Next.
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You will see the Let's get you signed in screen. Sign in with your UAL email and password.
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You'll be asked to sign in again because of our federated login system. Just enter your username and password this time.
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On the Help us protect your account screen, please choose a verification option. The application uses this to authenticate who you are.
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You will be asked to set a PIN code. Please keep your PIN secret.
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Intune will download some necessary apps to your phone.
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Once it's finished, tap Next to activate your device.
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We're nearly there! You just need to install the Company Portal app.
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Open the Windows Store app and search for Company Portal .
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Install the Company Portal app. Make sure it's the app made by Microsoft.
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You'll be asked to authenticate the app. Use your UAL email address and password to sign in.
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You are now enrolled!
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