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IT Services have created a bundle to fix the Desktop version of QL-x Live. The pictures show the 2 errors boxes displayed to the user when the application is launched.
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To fix this error, go to Start Menu > All Programs > IT Support Tools and click on Uninstall Windows Update KB2918614 as shown in the 3rd picture.
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The computer will reboot after installation automatically, so save any work before you do this. The message makes this clear to the user.
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You can install/launch QL-x Live now successfully as shown in the second picture.
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