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IT Services will from time to time, prompt our laptop users to install windows updates that have downloaded in the background but have not been installed. You will see a message appear on your desktop when we do this (main picture above).
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These updates can generally be installed in 2 ways.
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Via a Desktop Icon :-
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Look for an Icon on the desktop called Windows Update Install (pic 1) and double-click it to install updates.
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Via Self-Service :-
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Launch Self-Service by either left-clicking on the ZENworks icon in the system tray (pic 2) or typing in zenworks application in the windows search bar (pic 3)
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When in Self-Service, type Windows Update Install in the top right search bar to find and run the updates.
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If you cannot find the icon on the desktop or when searching Self-Service, then refresh the zenworks agent by right-clicking on the zenworks icon (pic 1) and choosing Refresh and try again.
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Picture showing how to install windows updates in Self-Service.
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Team
